Last Updated: 22-12-2025

This Delivery Policy explains how and when your order will be delivered.

1. Order Processing

  • Orders are usually processed within 1–2 business days.
  • During peak periods (sales, holidays), processing may take longer.

2. Delivery Methods & Times

Standard UK Delivery

  • Royal Mail / Courier
  • Delivery within 2–5 working days

Express Delivery

  • Next-day delivery (order before [time])
  • Available at checkout for extra cost

International delivery is not available unless explicitly offered.

3. Delivery Costs

  • Costs depend on chosen delivery method
  • Shipping charges are shown at checkout before payment

4. Tracking

  • Orders are shipped with tracking.
  • You will be emailed a tracking number once dispatched.

5. Missing or Delayed Orders

If your order hasn’t arrived within the expected timeframe:

  • Contact us at [Insert Email] with your order number.
  • We will investigate and update you.

6. Delivery Issues

  • We are not responsible for delays caused by third-party couriers.
  • Risk of loss transfers to you once the item is delivered to the courier.

7. Failed Delivery Attempts

  • If a delivery attempt is unsuccessful, the courier may leave a note with redelivery instructions.
  • You may be responsible for any extra costs if items must be returned due to failed delivery.